Interpersonal Skills Including Communication Skills

Match List-I with List-II and select the answer using the code given below the Lists :
List-I (Barrier to communication) :
A. Semantic
B. Cognitive
C. Organisational
D. Affective

List-II (Example) :
1. Lack of feedback
2. Misunderstanding the meaning of a word
3. Fear of social stigma
4. Information overload

Code :

Consider the following three statements, namely S1, S2 and S3 :
S1. Protecting the environment is an existential exigency for humans, given the impact of environmental degradation on climate change.
S2. Scientific consensus has not been achieved with regard to the extent of the contribution of human intervention to climate change.
S3. Environmental activism includes climate alarmism and other extremist points of view that often become the focus of climate change deniers.

Which of the following relationships based on the statements given above is/are correct?
1. S3 is a counterpoint to S1
2. S3 is unconnected to S1 and S2
3. S2 could be the reason for S3

Select the answer using the code given below.

Match List-I with List-II and select the answer using the code given below the Lists :
List-I (Tool of communication) :
A. Memorandum
B. Flyer
C. Bcc
D. Minutes

List-II (Purpose) :
1. To record decisions
2. To inform confidentially
3. To intimate a directive
4. To disseminate non-targeted information

Code :

You are required to design a 'questionnaire' to be filled on-location by visitors, based on the following objective while writing a report :
"To determine the feasibility of setting up a family-oriented vacation resort in the vicinity of a lake destination in the mountains"

Which of the following heads would you include in the questionnaire to make it most appropriate for your purpose?
1. Size of family
2. Budget
3. Number of earners in the family
4. Food allergies and dietary restrictions

Select the answer using the code given below.

Match List-I with List-II and select the answer using the code given below the Lists :
List-I (Relationship category) :
A. Between cricket captain and team members
B. Between judge and lawyers in court
C. Between Vice Chancellor and Deputy Registrar
D. Between peers and coworkers

List-II (Communication type) :
1. Informal and firm
2. Informal and open-ended
3. Formal and open-ended
4. Formal and firm

Code :

Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel?
1. Direct personnel to practise activities that are the cultural markers of diverse groups
2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership
3. Encourage personnel to seek each other's perspectives

Select the answer using the code given below.

With reference to 'circular letters', which of the following statements is/are correct?
1. Circular letters are usually addressed to a group of people.
2. Non-standard and customized content is typical of circular letters.
3. Circular letters are used to intimate appraisals and increments of employees within organisations.
4. Circular letters are less cost-effective than personalised and specific recipient-directed letters.

Select the answer using the code given below.